Privacy Policy
1. Introduction
At Samarth Water Park, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of our visitors and website users. By using our website or visiting our park, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following information from visitors and users:
- Personal Information: Name, email address, phone number, and billing details during ticket bookings or inquiries.
- Booking Details: Information related to tickets, packages, events, and group bookings.
- Website Data: IP addresses, browser type, device information, and usage patterns to improve website performance.
- Feedback and Communications: Emails, messages, surveys, or contact form submissions.
3. How We Use Your Information
Your information may be used for the following purposes:
- To process ticket bookings, group reservations, and event registrations.
- To provide updates about park events, offers, or promotions.
- To improve our website, services, and customer experience.
- To respond to inquiries, feedback, or complaints.
- To ensure safety and security during park visits.
4. Sharing Your Information
Samarth Water Park does not sell, trade, or rent your personal information to third parties. We may share information in limited cases, such as:
- With trusted service providers assisting with ticketing, payment processing, or website management.
- To comply with legal obligations, government regulations, or court orders.
- In emergencies to protect the safety of visitors, staff, or property.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience. Cookies help us:
- Track website traffic and usage.
- Customize content and offers based on user preferences.
- Improve site performance and functionality.
You can choose to disable cookies in your browser, but some features of the website may not function properly.
6. Data Security
We implement strict security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Visitors and users have the right to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your personal data.
- Opt out of promotional communications.
- Request deletion of your personal data, subject to legal or operational requirements.
To exercise these rights, please contact us at info@samarthwaterpark.com or call 9786390740.
8. Children’s Privacy
Samarth Water Park is family-friendly, but we do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians may contact us to review or delete information about their children.
9. Third-Party Links
Our website may contain links to third-party websites. Samarth Water Park is not responsible for the privacy practices of external sites. We encourage users to read the privacy policies of any linked websites.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on the website, and your continued use of our services indicates acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@samarthwaterpark.com
- Phone: 9786390740
- Address: 2972 Westheimer Rd, Santa Ana